Terms of Service

Effective date: October 25, 2026 · Last updated: October 25, 2026

These Terms of Service ("Terms") are an agreement between you and Embergrove Software LLC, a California limited liability company ("Embergrove", "we", "our", "us"). They cover Kawa Royale: the iPhone app, the game at kawaroyale.com and the website at kawaroyale.app (together, "the Service").

By using the Service, creating an account, or making a purchase, you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service. Section 18 contains an arbitration agreement and a class-action waiver that affect how disputes are resolved. You can opt out of arbitration within 30 days (section 18.5).

1. Entertainment only. This is not gambling.

Kawa Royale is a free-to-play social casino game for entertainment. You cannot wager real money, you cannot win real money, and there are no prizes of real-world value.

Coins and all other virtual items have no real-world monetary value.
They cannot be redeemed, cashed out, sold or exchanged for money, goods or anything else of value, inside or outside the Service.
Words used in the Service such as "bet", "wager", "odds", "jackpot", "win", "payout" or "sportsbook" describe play with virtual coins only.
Doing well in the Service does not mean you would do well at real-money gambling.

If gambling is a problem for you or someone you know, free and confidential help is available 24/7 from the National Problem Gambling Helpline: call or text 1-800-MY-RESET (1-800-697-3738).

2. Who can use Kawa Royale

2.1 Age

You must be at least 21 years old to use the Service. By using it, you confirm that you are 21 or older. We may close any account we reasonably believe belongs to someone under 21.

2.2 Where the Service is offered

The Service is offered only to people located in the 50 U.S. states and Washington, D.C., except the State of Washington and the State of Idaho. It is not offered outside the United States or in U.S. territories (such as Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa and the Northern Mariana Islands).

You may use the Service only while you are in a place where it is offered.
On our websites, we use IP-based location to block access from places we don't serve. We may also block access, or close an account, if we reasonably believe it is being used from one of those places.
Don't use a VPN, proxy or any other method to hide where you are in order to reach the Service from a place where it isn't offered. Doing so breaks these Terms and may lead to your account being closed and its virtual items being forfeited.
We may change the list of places where the Service is offered at any time.

2.3 Your local laws

You are responsible for following the laws that apply to you. If using the Service isn't lawful where you are, don't use it.

3. Your account

Guest play. You can play as a guest. Your progress is saved on our servers under a random guest ID that is kept in your browser or app storage. If you clear that storage, uninstall the app, or switch devices without signing in, you lose access to your guest progress and virtual items, and we can't restore them. Linking a sign-in method is the only way to keep them.
Signing in. Where available, you can link Sign in with Apple, Google, or an email address and password.
Keep it secure. You are responsible for keeping your sign-in details safe and for everything that happens under your account.
One person, one account. Don't create extra accounts to collect bonuses, gifts, referral rewards or other benefits more than once.
Your account is personal. You may not sell, rent, share or transfer it.

4. Virtual coins and items

Coins and other virtual items (including boosts, charms, cosmetics, passes and memberships) are licensed to you, not sold. You get a limited, personal, non-transferable, revocable license to use them in the Service. You don't own them.
Virtual items can be given to other players only through features the Service provides, such as gifts and club pools, and never in exchange for money or anything of value.
Some items are time-limited or expire, such as boosts, event items and gifts that aren't claimed within 7 days.
Some items, such as charm packs, contain randomly selected items. We show the odds before you buy.
We may change, suspend or remove virtual items; change prices, rewards, odds and game rules; and correct balances affected by a bug, an exploit, fraud or a reversed payment, at any time.
Virtual items may be forfeited if your account is closed for breaking these Terms.
Virtual items don't outlive the Service. If we end the Service or any part of it, virtual items may stop existing without compensation, except where the law requires otherwise.

5. How the games work

Game outcomes are decided by our software. The results, payout rates and odds in the Service are set by us for entertainment. They may differ from real casino games and real-world odds, and we may change them.
Some sequences are scripted to introduce features, for example during your first session or in a tutorial.
If a game malfunctions, the affected results are void, and we may correct balances and progress.

6. Sports

Sports lets you make free-to-play picks on real sporting events using virtual coins, including a free daily pick.

No real money and no prizes of monetary value. You can't deposit, wager or withdraw real money in Sports. Any winnings are virtual coins, which have no value (section 1).
Kawa's own prices. We set the prices and lines in Sports ourselves, for entertainment. They are not offered by or tied to any sportsbook, and they may differ from real-world markets. A pick is settled at the price shown when we accepted it.
Cutoffs. Picks close at the cutoff shown in the Service, at or before the start of the event. Where the Service offers it, you can cancel a pick before the cutoff and get your coin stake back.
Settlement. Picks are settled after an event is final, using results from third-party data sources. If an event is postponed, cancelled or abandoned, or a pick ends level under that market's rules (a "push"), the coin stake is returned. In a parlay, a voided leg is dropped and the parlay is settled on the remaining legs. A free pick that is voided or pushes returns nothing.
Mistakes. We may void or re-settle picks affected by an obvious error in a price, a result or a time, by a technical problem, or by abuse.
Leaderboards and share cards are for fun and bragging rights only.
No affiliation. Kawa Royale is not affiliated with, sponsored or endorsed by any league, team, player, sportsbook or data provider. Names are used only to identify the events.
Not betting advice. Nothing in Sports is advice about real-money betting. Don't use Sports to arrange or settle real-money bets with anyone.
We may change, suspend or end Sports, or any market in it, at any time.

7. Events, tournaments, leaderboards, rewards and referrals

7.1 Events and leaderboards

Any reward from an event, tournament, leaderboard or mission is a virtual item only, with no real-world value.
The Weekend Showdown and other leaderboards are for bragging rights only and don't award prizes, unless the Service shows a specific reward for a specific event.
Each event follows the rules shown in the Service. We may change, pause or cancel any event, and we may correct rankings.
We may withhold or reverse rewards affected by a bug, cheating or multiple accounts.

7.2 Referrals

How a referral qualifies. A friend enters your referral code. The referral qualifies when, within 30 days of entering it, your friend reaches Level 3 and has gone up at least one level since entering the code.
What you earn. Each qualified referral pays you 5,000 coins. When your qualified referrals reach 3, 5, 10, 25 and 50, we top up your lifetime referral total to 15,000, 30,000, 75,000, 200,000 and 500,000 coins. At 25 you also get the Ambassador badge, and at 50 the Founder's Circle badge.
Limits. We pay at most 5 qualified referrals in any 24 hours; any more are paid later, the next time that friend goes up a level after there's room. After 100 paid referrals, further referrals earn no more coins.
Your friend. The friend you refer gets the welcome bonus shown in the Service. Nobody is rewarded just for installing the app or signing up.
What doesn't count. Referring yourself, two players referring each other, an account or device that has already been referred, or any other abuse. We may withhold or reverse referral rewards in those cases.
Referral rewards are coins and badges only, and like all virtual items they have no real-world value. We may change or end the referral program at any time.

8. Purchases, subscriptions and refunds

8.1 In the iPhone app

Purchases in the app are processed by Apple through the App Store and are subject to Apple's terms. Refund requests for App Store purchases go to Apple; we can't refund them ourselves.

8.2 Kawa Plus subscription

Kawa Plus is offered as a monthly subscription and as a one-time lifetime purchase. Its current benefits are described in the app.
The monthly subscription renews automatically at the price shown in the app until you cancel. Payment is charged to your Apple ID when you confirm the purchase, and each renewal is charged within the 24 hours before the current period ends.
To avoid being charged for the next period, turn off auto-renewal at least 24 hours before the current period ends, in your iPhone Settings under your Apple ID → Subscriptions. Cancelling stops future renewals; you keep the benefits until the end of the period you paid for.
We may change Kawa Plus benefits or its price. We'll give you notice before a price change applies to your subscription, as Apple's rules require.

8.3 On the website

Real-money purchases are not available on the website yet. If we add them, the payment processor's terms will also apply to the payment, and we will update these Terms first.

8.4 Delivery and refunds

Virtual items are delivered as soon as the purchase completes.
All purchases are final and non-refundable, except where the law requires a refund or where we choose to give one.
If something you bought doesn't arrive, contact us within 30 days and we'll look into it and either deliver it or help you get a refund.

8.5 Chargebacks

If you dispute a payment or ask for a chargeback, we may suspend your account and remove the virtual items from that purchase while the dispute is open. Please contact us first; most problems are fixed faster that way.

9. Acceptable use

You agree not to:

cheat, exploit bugs, or manipulate game mechanics, coin balances, odds, Sports results or purchases, or take advantage of a bug instead of reporting it;
use bots, scripts, automation or any tool to play or to interact with the Service;
reverse engineer, decompile or try to extract the source code or game math of the Service, except where this restriction isn't allowed by law;
access the Service other than through the interfaces we provide, or interfere with, overload or probe our systems or security;
collect or scrape information about other players;
buy, sell or trade accounts, virtual items or coins for real money or anything of value;
use Sports, or anything else in the Service, to arrange real-money gambling;
hide your location to get around section 2.2;
impersonate anyone, or use the Service for anything unlawful.

10. Profiles, community conduct and user content

The Service lets you set a username, display name and avatar, add friends, send gifts, join clubs, keep a wishlist, name Passport venues and report or block players. By taking part, you agree to the following:

Zero tolerance for objectionable content. Don't submit usernames, display names, venue names, club names or any other content that is hateful, harassing, threatening, sexually explicit, exploitative, deceptive or otherwise objectionable.
No personal information in names. Don't use a name that includes another person's full name, address, phone number or other identifying information.
Filtering. Usernames and display names are checked for profanity when you submit them and again on our server. Names that get past the first check may be reset, and your account may receive a warning.
Reporting. You can report any player from their profile ("Report this player"). Reports are reviewed by a person.
Blocking. You can block any player from their profile. Blocked players can't send you friend requests, and any friendship or pending request between you is removed.
Response time. We review reports of objectionable content and act on them (removing content, resetting a profile, or suspending an account) within 24 hours.
License to us. You keep ownership of what you submit. You give us a worldwide, non-exclusive, royalty-free license to host, display and share it within the Service so we can run the Service.
Enforcement. We may remove content, reset profile fields, and suspend or close accounts that break these rules, with or without notice.

11. Our content

The Service, including its software, artwork, characters, music, and the Kawa Royale name and logo, is owned by Embergrove Software LLC or its licensors and is protected by intellectual property laws. We give you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your own non-commercial entertainment. We keep all rights we don't expressly give you.

12. Third-party services

The Service relies on services from other companies, including Apple (App Store and Sign in with Apple), Google (Firebase and Google reCAPTCHA) and Cloudflare. Their own terms and privacy policies also apply when you use them. In particular, the Service is protected by reCAPTCHA, and the Google Privacy Policy and Terms of Service apply. We aren't responsible for third-party services.

13. Suspension and termination

You can stop using the Service at any time, and you can delete your account as described in our Privacy Policy.
We may suspend or close your access if you break these Terms, if the law requires it, or if we reasonably believe your conduct creates risk or legal exposure for us or other players.
Our systems may automatically limit or suspend an account that shows strong signs of cheating. If that happens to you, contact us and a person will review it.
If we close your account because you broke these Terms, your virtual items are forfeited without compensation. If we close your account for any other reason and you have unused virtual items you bought with real money, contact us and we'll consider a pro-rata refund.
Sections 1, 4, 10 (the license you give us), 11, and 15 through 20 continue to apply after your account is closed.

14. Availability and changes to the Service

We don't promise that the Service will always be available, uninterrupted or error-free. We may change, suspend or end any part of it, including individual games and features, at any time.

15. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DON'T WARRANT THAT THE SERVICE WILL MEET YOUR NEEDS OR THAT IT WILL BE SECURE, UNINTERRUPTED OR ERROR-FREE. SPORTS DATA, SCORES AND SCHEDULES MAY BE DELAYED OR WRONG.

Some places don't allow these exclusions, so some of them may not apply to you.

16. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, EMBERGROVE SOFTWARE LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, GAME PROGRESS OR VIRTUAL ITEMS, ARISING OUT OF OR RELATING TO THE SERVICE.

TO THE FULLEST EXTENT THE LAW ALLOWS, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) WHAT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT THAT GAVE RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some places don't allow these limits, so some of them may not apply to you. Nothing in these Terms limits liability for fraud, gross negligence, or anything else that can't be limited by law.

17. Indemnity

You agree to indemnify and hold harmless Embergrove Software LLC from any claims, damages, losses and reasonable legal fees arising from your breach of these Terms, your misuse of the Service, or your violation of any law or anyone else's rights.

18. Dispute resolution: arbitration and class-action waiver

Please read this section carefully. It affects your legal rights.

18.1 Talk to us first

Most problems can be solved informally. Before filing a claim, email support@kawaroyale.com with a description of the problem and what you would like us to do. We'll try in good faith to resolve it within 60 days.

18.2 Binding arbitration

If we can't resolve a dispute informally, you and Embergrove agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, instead of in court. The arbitration will take place in the county where you live or, if you choose, by phone, by video or through written submissions.

18.3 Class-action waiver

You and Embergrove agree that each may bring claims against the other only individually, and not as a plaintiff or class member in any class, consolidated or representative proceeding. An arbitrator may not combine more than one person's claims.

18.4 Exceptions

Either of us may bring a claim in small claims court if it qualifies, and either of us may ask a court for an injunction over infringement or misuse of intellectual property. Nothing here stops you from reporting a concern to a government agency.

18.5 Your right to opt out

You can opt out of this arbitration agreement by emailing support@kawaroyale.com with the subject "Arbitration opt-out" within 30 days of first accepting these Terms. Include the email address on your account, or your username if you play as a guest. Opting out doesn't affect anything else about your use of the Service.

19. Governing law and venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Where a dispute isn't subject to arbitration, you and Embergrove agree to the exclusive jurisdiction of the state and federal courts in Fresno County, California.

20. General

Changes. We may update these Terms. If a change is significant, we'll give you reasonable notice (for example, in the Service) before it takes effect. If you keep using the Service after that, you accept the updated Terms.
Severability. If any part of these Terms can't be enforced, the rest still applies.
No waiver. If we don't enforce a part of these Terms, we haven't given up the right to enforce it later.
Assignment. You can't transfer these Terms. We may transfer them as part of a merger, acquisition or sale of assets.
Entire agreement. These Terms and the Privacy Policy are the whole agreement between you and us about the Service.

20.1 Extra terms for the iPhone app

These Terms are between you and Embergrove, not Apple. Embergrove, not Apple, is responsible for the app and its content.
Your license to the app is limited to using it on Apple-branded devices you own or control, as the App Store's Usage Rules allow.
Apple has no obligation to provide maintenance or support for the app.
If the app doesn't meet a warranty that applies to it, you can tell Apple, and Apple will refund the purchase price of the app, if any. To the extent the law allows, Apple has no other warranty obligation for the app.
Embergrove, not Apple, is responsible for handling any claims about the app, including product liability claims, claims that the app doesn't meet legal or regulatory requirements, and consumer protection claims.
If someone claims the app or your use of it infringes their intellectual property, Embergrove, not Apple, is responsible for investigating and dealing with that claim.
You confirm that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties.
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

21. Contact

Embergrove Software LLC · 6061 E Kings Canyon Rd Ste 103, Fresno, CA 93727

support@kawaroyale.com

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